How IBM buys HR services globally


Purchasing professionals at such world-class companies as IBM, Intel, Hewlett-Packard, United Technologies and Microsoft are pushing to streamline the human resources (HR) services buy.

And for good reason: The HR-services spend touches every employee in a company in one way or another—from the CEO to the shop floor. It includes such services as contingent labor, medical and dental benefits, relocation and retirement plans. Furthermore, it is a complicated category with differing policies, made even more complex when purchasers attempt to leverage the spend and consolidate the supplier base globally, which, of course, is exactly what they want to do.


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