By participating in the Premier alliance’s Sixth Annual Collaborative Breakthrough Series (CBTS), St. Louis-based SSM Health Care uncovered a significant opportunity to improve the financial health of one of its hospitals. It also identified system-wide improvements that will strengthen the link between supply chain operations and the revenue cycle that could enhance the organization’s ability to serve its communities.
As the SSM team discovered, despite the challenges of such a complex project, it’s well worth the effort. According to Nalin Kulasekara, SSM’s Corporate Director, Supply Chain Management and team leader, “As a system, we were looking for a way to better synchronize our supply chain efforts with the revenue cycle. But in the past we’ve had very little experience linking these two areas, so we really weren’t sure what to expect.”