So, is there opportunity for most companies to significantly improve their supply chains?
If the anecdotes in a recent Harvard Business Review article on supply chain management are any indication, many companies are still very early in the SCM game.
The article itself – Are You the Weakest Link in Your Supply Chain? – was authored by Reuben Slone (exec VP of Supply Chain at OfficeMax); Dr. John Mentzer (University of Tennessee), and J. Paul Dittmann, (formerly of Whirlpool and now also at the University of Tennessee). (As an aside, when we did our ERP versus Best-of-Breed supply chain software reports almost three years ago now, I spoke with dozens of people on the topic, and Dittmann was easily the most insightful.)