By Jim Womack, Founder
The Lean Institute
This guest column is made possible by special arrangement with the Lean Enterprise Institute (www.lean.org).
I recently got a call from an old friend who led one of the first lean implementation efforts in healthcare in the mid-1990s. He has moved on to other challenges and we hadn’t had a chance to catch up in recent years. So I asked him what happened to the lean initiative in the healthcare organization where he had been a senior manager.